Terms of Service

Terms of Service

Effective Date: 15 May 2025

Welcome to Primetawi Ventures. These Terms of Service ("Terms") govern your access to and use of our website and services. By using our website or purchasing from us, you agree to these Terms.

1. Use of Our Website

You agree to use our website for lawful purposes only. You may not use it to violate any laws, infringe on others' rights, or interfere with the site’s operation.

2. Product Information & Availability

We strive to display accurate product details, images, and pricing. However, product colors may vary slightly depending on your screen, and availability may change without notice.

3. Orders & Payment

• All orders are subject to acceptance and product availability.

• We reserve the right to refuse or cancel any order.

• Payment must be made in full at the time of purchase.

4. Pricing & Delivery

• Prices are listed in Kenyan Shillings (KES) and may change without prior notice.

• A standard delivery fee of KES 500 applies unless otherwise stated.

• Delivery timelines and shipping policy are available here.

5. Returns, Exchanges & Refunds

We accept returns under specific conditions as outlined in our Return, Exchange and Refund Policy. Please review it for information on eligibility and procedures.

6. Intellectual Property

All content on this site, including logos, images, text, and designs, is the property of Primetawi Ventures and protected by copyright laws. Unauthorized use is prohibited.

7. Limitation of Liability

Primetawi Ventures is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Liability is limited to the purchase price of the product.

8. Warranties & Disclaimers

We provide products "as is" and make no warranties, express or implied, regarding their fitness for a particular purpose, unless stated otherwise in product documentation.

9. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of the website following changes means you accept those changes.

10. Governing Law

These Terms are governed by the laws of Kenya. Any disputes shall be resolved in Kenyan courts.